Embers Call Center & Marketing
We accompany your customers in their customer journey across all channels and offer professional customer service at the highest technical and quality level - around the clock!
business support
Our agency has been offering solutions in the following areas since 1998: offline and online marketing, as well as customer care services.
MSV Multicall
MSV Multicall is your call center, logistics support, customer support service, and back office all in one.
Call Consult
Since 2000, the name Call Consult has stood for high-quality call center services in the entire Lake Constance region.
we.dify
our services
We describe ourselves as a multichannel service center and provide our customers with innovative and digital services in the area of ??customer service and sales, coupled with a culture that creates added value for their customers, our employees and the company. Our ultimate goal is to create added value for companies and to help shape and promote their success - all with quality at the highest level.
Working at we.dify
Our vision at we.dify is to create unique moments - in a family working environment in which communication takes place at eye level. This is why we value appreciation: we genuinely believe in the importance of equality and respect and therefore live in a very flat hierarchy where everyone is respected no matter what position he or she holds. Personality counts for us, not CV.
Service 24 Notdienst GmbH
ASSISTANCE
Service 24 Notdienst GmbH is available to both manufacturers and end users with technical assistance for all types of motor vehicles. Leasing companies, insurance companies and fuel card organizations can also benefit from our range of services. When it comes to damage management and control, both manufacturers and dealers have a competent partner at their side in us.
CUSTOMER CARE
We offer you a wide range of customer services with which you can retain your customers even better. As a global company, we can meet every customer in their native language - a decentralized service center for all languages ??makes it possible! Speaking of communication: We rely on high-quality IT and communication solutions and, in addition to a wide variety of hotlines, we also offer real first-level support - even outside of office hours! No matter which business area - when it comes to customer support, we are your competent partner!
MOBILITY
Whether technical breakdown assistance or tire emergency service on site, towing to the nearest specialist workshop, replacement vehicle or cost control for the repair - with Service 24 you are always on the safe side. We offer assistance services that are tailored to the needs of the customer. In addition, our individually configurable service products are input tax deductible!
CONTRACT MANAGEMENT
Every business relationship and transaction is based on contracts and processes. We offer our customers tailor-made contract management solutions that not only allow you to maintain an overview, but also maximize benefits and minimize costs associated with contracts. From product development to registration/payment, we are your partner.
