MSV Multicall
MSV Multicall is your call center, logistics support, customer support service, and back office all in one.
MSV Multicall [BPO Company]
19
YEARS
EXPERIENCE
2004 � Start as a reliable partner for online trading, for stationary retail chains, both for European and international market leaders and for medium-sized businesses. As an owner-managed service provider, we can react promptly to all customer requests and, thanks to our locations in Eastern Europe, provide enough good employees at affordable prices, while elsewhere the lack of staff limits capacities.
Simply Contact
Simply Contact is a top customer support outsourcing company offering multilingual and multichannel customer services globally.
Our goal is to simplify customer service for world-class brands by delivering KPI-driven contact centers in 18+ languages.
Our customers reduce up to 70% of costs compared to expenses on in-house contact centers while increasing the quality.
We are a trusted service provider for WizzAir, Metro Cash & Carry, Bolt, Yves Rocher, Fareportal, Blackcatcard, etc.
CCIG Group
CCIG Group has been offering outsourced contact center services since 2002 and professionally supporting its business partners in the B2C and B2B sectors.
Our knowledge, competence and experience are confirmed by 60 clients from 17 industries whom we support in all European languages.
We are market experts in customer service activities and effective sales.
That's because we base our business on 3 intertwining areas of the call center - creative people, flexible processes and state-of-the art technologies.
As a result, we handle more than 100,000 calls every day.
We use all channels to reach, acquire and retain customers:
| phone
| text message
| e-mail
| live chat
| traditional mail
| social media
| chatbots
| voicebots
At CCIG, we connect the worlds of our Contractors and their Customers in ways that exceed their expectations. Every day we go beyond the beaten path, we take inspiration from the fact that everyone is unique. We want to improve tomorrow today remembering that it is always worth to talk.
Call Assist Center Company
Our call center is dedicated to providing exceptional customer service and support. With a team of highly trained and experienced professionals, we offer timely and efficient solutions to customer inquiries and concerns.
Our commitment to excellence ensures that every interaction is handled with utmost care and professionalism, resulting in satisfied and loyal customers.
GPG Call Center & BPO Solutions
Multilingual contact center and leading Eastern European BPO company that operates in Call Center and Business Intelligence services, providing cost-effective solutions at the best quality-price ratio since 2007.
Our operations facility is located in Chisinau, Republic of Moldova. Due to its geographical location, cultural proximity to European countries and high level of professional labor market saturation, GPG contact center has great potential to meet the rapidly growing BPO market. Though being a Non-EU member, we can offer these services at a much lower price than other outsourcing directions do.
Currently we have more than 150 multilingual employees, covering more than 10 European languages (Romanian, Russian, English, French, Spanish, German, Italian, Portuguese, etc.) and counting.
