If your company sells to health plans, self-funded employers or the brokers who advise them, Outsorcy recruits a sales development rep in Kosovo for that outreach. You interview the shortlist and choose the rep. Outsorcy is the rep’s legal employer and runs the payroll. The rep works in your CRM and reports to your sales manager.
Get a quote for a healthcare SDR ↗01
The titles the rep will call, the CRM and sequencing tools your team uses, and what your team counts as a qualified meeting.
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Outsorcy’s recruiters screen candidates for outbound experience, and the shortlist reaches you within a few days. If nobody on it is right for the role, a second shortlist costs nothing.
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You pick the rep from the shortlist. Outsorcy signs the employment contract and runs payroll and compliance in Kosovo.
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The rep joins your sales team with their equipment set up and ready.
Wondr Health
Wondr Health is a U.S. digital health company that sells its programs to health plans and employers. Three SDRs from Kosovo work the account. Their monthly count of qualified meetings was 48, then 82, then 124, which made 254 in the team’s first full quarter.
Qualified meetings by month, first full quarter.
Their hiring process, expertise, and support allowed for very expedited ramp timescales.
Jim Gallic Chief Growth Officer, Wondr Health
Virta Health
Virta Health is a U.S. company with a nutrition-first program for type 2 diabetes and obesity, sold to health plans and large employers. Outsorcy has employed Virta’s sales development reps since January 2026, and they report to a sales manager on Virta’s own staff. In April 2026 that manager’s role was vacant, and a sales manager from Outsorcy covered it for six weeks until Virta hired a permanent one.
The rep builds lists against the titles in your brief, runs your team’s sequences from your own instance, calls and follows up, and books the first meeting for your account executives.
On the digital health accounts Outsorcy staffs, those titles are benefits and total-rewards leaders at self-funded employers, product and population-health teams at health plans, and the brokers and consultants who advise employers. The calling calendar follows your plan year.
Candidates are screened for outbound experience. The vocabulary of your market is learned on the account, from your messaging and your team’s calls, in the first weeks. If you want candidates who have sold to employers or health plans before, the shortlist is built against that.
Most of Outsorcy’s candidates come from Kosovo, where the office is in Pristina, HR is on site and most of the reps work. The recruiters also draw on the neighbouring markets. Wherever the rep is from, the employment contract, payroll and compliance run through Outsorcy in Kosovo, and the shortlist reaches you within a few days.
Pristina office, HR on site. CET, six hours ahead of U.S. Eastern. Euro.
Hiring guide →Tirana. CET.
Hiring guide →Skopje. CET.
Hiring guide →Sofia. EET, one hour ahead of Pristina. Euro.
Hiring guide →Bucharest. EET.
Hiring guide →Warsaw. CET.
Hiring guide →Employed by Outsorcy, managed by you.
The rep works only your account, at your quota.
The rep’s hours are set in the agreement for that hire, to overlap the hours your buyers keep.
Every candidate is vetted by our recruiters before you see them.
If the rep is the wrong hire, you interview a fresh shortlist and choose again.
The five facts a buyer asks about before sending a brief.
Tell us which health plans and employers the rep should be calling and how your team defines a qualified meeting. A shortlist from Kosovo follows within a few days.
Get a quote for a healthcare SDR ↗