2Contact is the expert in the field of commercial customer contact. Since 1998, we have been working with clients to increase turnover and improve customer satisfaction. We do this by carrying out inbound and outbound customer contacts for our clients. Our services are aimed at supporting your "Get, Keep and Grow Customers Strategy". During the customer journey of your prospects and customers, we realize proactive and reactive customer contact at times when it is relevant to them. We specialize in the following areas: ?Acquisition ?Inbound sales ?Customer service ?Up & Cross sell ?Retention and retention ?Telecollect ?Winback Our incredibly driven, enthusiastic and eager to learn employees have an action plan for acquisition, are aware of the correct telephone sales techniques and specialize in retaining your customers. With more than 900 employees, we are among the top contact centers in the Netherlands. 2Contact distinguishes itself in the market by entering into very proactive and transparent collaboration, resulting in long-term partnerships.
