AlterPhone Call Center

Overview

Alter Phone Call Center, which was founded in 1995 with the aim of providing telematics services to Doctors and other freelancers. It has managed to gain the trust of its customers and develop a multitude of services to serve their needs. From the beginning, the company focused on providing innovative communication solutions, which allowed it to stand out in the industry. In 2002, Alter Phone Call Center became the first Medical Call Center that offered appointment management solutions to major hospitals in Greece, which proves the company's commitment to innovation and improvement of its services. During the following years, Alter Phone Call Center developed and offered innovative services such as Incoming calls Outgoing Calls Customer Information Customer Service Customer satisfaction survey Ordering E-shop support Political campaign By adopting these services, the company has managed to meet the various communication needs of its customers while maintaining its innovative character. The wide acceptance of these innovative services, among other factors, is due to the organizational structure adopted through partnerships with European companies in the sector and the company's philosophy of providing high-level integrated communication solutions.