In 1996, Bob McCool started Ariel Design Group with Ray Ingraham. They shared the philosophy that understanding the client’s business model and history with IT technology produced better business outcomes. Their first client was a manufacturers rep serving the dental industry, and we developed new systems for managing their relationships with manufacturers, field reps, and the local office. It connected field sales personnel to the home office through the Internet. While common today, this was very cutting-edge in 1996./nThey found an emerging market for smaller businesses that needed enterprise-level business IT solutions. Their business grew steadily as they established client websites, wrote software applications to manage web content (long before WordPress), and implemented a variety of systems for organizations to collaborate and work more effectively. Bob McCool eventually bought out Ray Ingraham and became the sole owner of Ariel Design Group./nIn the late 1990s, Bob met Cam Marshall, who owned Marshall Information Service LLC, a custom software development company. After collaborating on a number of IT and software development projects, they realized that their clients would benefit from their combined skill sets. In 2006, they merged their companies to form arielMIS, Inc. (now dba as Ariel IT Services) They approached solving IT problems with an innovative mindset, delivering a more efficient managed service provider solution at a time when IT was a break-fix industry. This new approach focused on delivering efficiency by identifying and resolving IT issues before they impacted the business./n
