Bulgcom Ltd. (Contact center & solutions)

Overview

We are passionate about delivering exceptional client experience, while working in several different Industries on a national and global scale, from large multinational to small localized companies. We can set-up operations in �green-field� environments, improve your services and revenue within existing operations. We wish to be proud about clients reputation as it, partly, becomes our own. That is the reason why we are focused on your long and successful performance. Our expertise in consulting and outsourcing helps clients to reach higher levels so they can create sustainable and additional value for their customers, partners and shareholders. Using our industry knowledge and customer-centric focus, we identify and use new ways and technologies in order to collaborate and assist our clients around the world. We guide our clients on every stage of their work � from daily tasks and correct planning to long-term strategic researches and analytics. Being goal-oriented, we involve professionals from entire planet and create solid team to grant high results. With our services we help our clients: � Grow by exploring new markets and niches � Achieve continuous improvement by optimizing their revenues in their current markets � Improve the operational performance of their non-core departments � Present their products and services more effectively and efficiently We have close relationships and learn from the world�s innovative companies and collaborate with organizations of all sizes. Our main strengths include, but are not limited to: � Extensive outsourcing expertise, especially in contact centers � Long-term commitment and development of our employees � Proven and experienced team