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The CALL & CALL group is one of the main Italian operators of BPO - Business Process Outsourcing, focused on marketing, customer care and sales processes for both B2C and B2B. Founded in 2001, the group currently has 7 operating offices in Italy and 1 in Romania, over 1900 workstations and 2500 employees, thanks to which it can design and deliver multilingual services for the Italian, Romanian and international markets. The group includes ADVALIA, the Business Unit dedicated to technological innovation in Customer Management and ICT Outsourcing Services, and CallFin, a financial agent company authorized by the OAM to promote and place financial products. All locations are ISO 9001:2015 certified for the execution and design of contact center services and adopt a "quality policy"?.