10 - 49The Call Structure call center combines best practices, specific knowledge, and extensive, long-term experience gained through cooperation with local and international leaders in various industries. The ability to understand the challenges, importance, and performance potential of each role involved in a project helps us deliver the highest quality call center outsourcing services to our clients. Cooperation partners entrust us with the following tasks: - Telesales -Telemarketing -Incoming call handling -Call center consultations Since the Call Structure call center started its operation, we have cooperated with Latvian and international companies from the following industries: -Telecommunications -Pharmacy and medicine -Energy -Finance - E-commerce Customers choose our call center services because: -We show an average of 15% higher sales figures (number of transactions against the database called) and 10% higher customer service figures (CSAT, FCR, SL) compared to other call center outsourcing providers - We optimize the profitability of the customer base by professionally selling new goods or services (UPSALE / CROSS-SALE) without "burning" contacts - Our communication standards effectively learn, present and create real interest in your products/services to potential customers - We provide high-quality and positive customer call time-oriented inbound call service
