Confero

Overview

The vision of Confero’s founders David Freedman and Daniel Sassoon in 2001, was deceptively simple. They wanted to develop a mid-size 100 seat call centre model, close to major cities.Each centre would offer comprehensive and bespoke call centre solutions including inbound call handling, outbound telesales, telemarketing and sector-specific services. As a result of this, Confero would add value to all types of businesses by giving the opportunity for real improvements in customer service, real increases in sales, real increases in profitability and real increases in productivity – allowing ROI to be measured in real terms./n