50 - 249We like to help people. Of course, we do this for the people who call us. But we also like to grow with each of our 300 customers and strive to get the best out of our employees. We try to teach them something and motivate them to develop themselves. We go for a win-win-win! We want people to be happy, nature to be happy and our society to improve. Building a better world together. Not a good cause, but the perfect balance between profit and adding real value. This is how we help people a little further every day. What makes us different What makes us different from other customer contact service providers is that we can offer a high-quality solution for every customer, regardless of the challenge, in which the human aspect of the service is central. To meet this demand for help, ContactCare consists of 4 business units, each with expertise in customer contact. Hear and see! A request for help is almost always the first real personal interaction that a client or customer will have to deal with. Research has often already been done before the telephone, chat, or email is used. The customer has a pressing request for help or needs more information. They often can't figure it out on their own. We help customers make the most of this moment. An essential moment that can make a difference to the customer's loyalty and brand experience. The beginning of this personal bond, therefore, starts with the people who enter into this conversation, the customer contact employee. At ContactCare, we, therefore, focus on our customer experts. These are trained on all possible conversation techniques and give your customers the feeling that they are heard and seen. With us, our employee, our customer, and the customer of our customer is never just a number, but a unique person who deserves to be treated with attention and openness. How can we help you further?
