EURO-TEL S.p.A.

Overview

Euro-tel was created to respond to market needs that require Capacity and Competence in the provision of Outsourcing Services. Euro-tel develops itself through out-bound and in-bound Telemarketing services, quality service management, 24-hour support for the complete management of interactive sites, creation of online blogs and static and dynamic sites. Euro-tel collaborates with leading companies in the sector with competence and ability. In recent years, the Call Center sector has experienced great growth, which however has often resulted in little attention being paid to the quality of the services provided. Euro-tel's objectives are results and staff satisfaction, using the best technology available on the market today. In front of everything Euro-tel puts the quality of the service offered to satisfy customers in all their requests in order to obtain the best possible result. We have a technology with automatic dialing functionality for making outbound calls ("Predictive Dialer") and an automatic call distribution system ("Automatic Call Distributor"?) that can be easily programmed for every need.