Aim big vision to be the leading player in Business Process Outsourcing Services in the region, currently Infomedia serve portfolio of CRM (Customer Relationship Management), BPM (Business Process Management), ITSM (IT Service Management), and Business Process Analytics as a Services./n As a domestic leader in Indonesia contact center services, Infomedia introduce Omnichannel solution to deliver the best CX on some verticals market, eg banking, retail, energy, transportation and public services.
