INSIGHTS is the leading Call Centre dedicated, Professional Services Organisation in the Middle East region to offer a combination of:-/n- Regional Experience (over 20 years serving the regional industry) /n- Industry Journals (spear-headed by “Telephony Middle East & Customer-me.com portal”) /n- International Accreditation with recognised Global Industry Bodies/n- Accredited Call Centre Training Programs (English & Arabic) /n- Certified Call Centre Management Training Programs /n- Call Centre Trainer Certification Programs /n- Call Centre Training Material and Associated Resources /n- Region’s only dedicated Call Centre Conferences and Exhibitions /n- Call Centre Consulting and Managed Services