Intercom Data Service Group (IBC)

Overview

Large companies today know very well that entrusting themselves to the skilled hands of a contact center is a more than wise choice: and the Intercom Data Service Group, as far as this sector is concerned, has absolutely no rivals. This is due not only to his seriousness, but also and above all to the quality of the services offered by the Company and, obviously, to the indisputable professionalism of the over 3,000 telephone operators who have found work in this solid and constantly evolving reality. Ids � this is the acronym of the contact center in question � is responsible for providing, on behalf of the companies that use it, the most varied call center services that users may need. But it is not limited to intervening only on the help desk and telephone assistance front through the telephone operators: rather, depending on the customer's needs, the contact center staff will take care to study a package of personalized services that can in some way to enhance the company and therefore maximize the results it achieves.