My handset's mission is first and foremost to provide top services of a modern call center. Clients are increasingly turning to us for advice on customer care or training for their own operators, supervisors and managers. ? Everything we do corresponds to the demands of the times. The call center is far from just handling phone calls. Our operators have a great understanding of technologies and platforms that did not exist just a few years ago - chat services on the web, online forms and messengers on smartphones.