PCM
This company is a recommended outsourcing provider.
Overview
The founder of PCM is\xa0Jan Za??cki\xa0.\xa0Since 1994, the Company has been providing outsourcing BPO services in direct communication.\xa0We support our clients in the processes of acquiring, servicing, maintaining and increasing the value of clients. We have innovative, proven knowledge and extensive experience.\xa0We conduct research on the quality of customer service and the customer satisfaction index.\xa0We know how to build trust between our clients and their clients.\xa0This is evidenced by the best results of our clients in terms of service quality. The research shows that companies with satisfied customers are developing twice as fast as the market. We advise on the processes of professional customer service in the multi channel system. We have large, integrated multi channel systems with video calls, CRM and online payment systems for Call and Contact Center.\xa0You can rent from us both the above-mentioned systems, as well as large databases of potential customers from the B2B and B2C market and databases for international markets./n
