ptSource

Overview

ptSource services operate as an extension of the medical front office. ptSource is a service provided exclusively for the healthcare community and allows practices to offload front-office functions to focus on patients in the office. Extending the front-office through ptSource results in a reduction in practice costs, the ability to handle higher volumes with the same staff, and the flexibility to accommodate requests 24/7 through various communications channels - ultimately allowing practices to deliver better service to patients. ptSource, the most cost-effective tool in the front office when faced with staffing shortages and peaks in volume, during the day or after hours. /nFMT: ptSource Parent Company/nFMT is a healthcare services company dedicated to strengthening provider/patient interaction, enhanced through the use of information and communication technologies. Founded in 1996, FMT provides solutions to meet the administrative, communication and/or information needs of more than 60,000 physicians nationwide. FMT operates an Interaction Center that handles over 85% of the calls that would otherwise come directly to practices. Patients can choose among a wide range of communication options, including Internet, e-mail, fax, automated phone systems, mail/paper and call center allowing physicians and patients to conveniently accomplish their tasks at any time. This infrastructure can extend directly into the physician practice, providing a complete management system for the practices as well as coupling to FMT's services.