SaigonLab JSC

Overview

World Performance Group is a Canadian owned company with has 2 divisions in Eastern Europe, based in Romania and Bulgaria. We specialize in programs less than 100 seats and have a mature management team in place that have experience working from companies such as LEGO, GM/Opal and Motorola. They bring a \'hands-on" personal approach to supporting our customers. We provide the same "best practices" as much larger, more expensive contact centre in an affordable price range with the value our customers need./nIn 2018 ECCCSA - European Customer Service and Contact Centre Awards, selected us as one of the Best-3 Small Contact Centre in Europe. For 2019, we are a Triple Nominees for Best Small & NEW Contact Centres and Best Partnership with Formula 1, winning the Bronze Award for Best NEW Contact Centre./nOur WPG Racing Solutions division provides Fan Engagement to Formula 1 worldwide in over 100 countries, multiple languages 365 days a year. Formula 1 is one of the best know and respected brands in the world, and we are proud to be their long-term partner. WPG-RS specializes in support for Sports and Esports./nOur WPG Solution Division is a boutique sized contact centre that specializes in multilingual programs from 3 - 75 agents. We provide Inbound and Outbound eCommerce and “out-sourced” Telemarketing Services. We offer a unique set of language skills that set us apart from other Contact Centres allowing our customers to focus directly on multi-language market opportunities. WPG proposes omni-channel contact center solutions in business-to-business and business-to-consumer services which allow clients to achieve success in their market goals.