Tandem Call Center

Overview

Tandem Call Center exists for you and your business. Free consultation! Write to us now and we offer you the best call center solution for your business! http://www.tandemcallcenter.ro Contact us now because you have the guarantee that we will find for any type of business a method to increase your profit, sales, turnover, customer satisfaction. TEST US! Tandem Call Center employees are there for you. Our mission is to offer you support in cost optimization, in the growth and efficiency of your business, in maximizing the satisfaction of your customers. We exist to bring you higher sales for much lower costs, to achieve EXCELLENCE AND PERFORMANCE together! Technology Tandem Call Center TCC uses state-of-the-art technology that allows a real-time synchronization of the computer with the phone, thus having the possibility to use functions such as IVR (Interactive Voice Response), CRM (Customer Relationship Management) pop-up with information about called number, speed dial, conference, put on hold, adaptive voice messaging system, predictive dialing system, automatic call distribution system. We also provide a configurable reporting system that allows both monitoring and easy analysis of each ongoing project or over a defined period of time, after it has been completed. CRM (Customer Relationship Management) pop-up with information about the called number, speed dialing, conference, putting on hold, adaptive voice messaging system, predictive dialing system, automatic call distribution system. We also provide a configurable reporting system that allows both monitoring and easy analysis of each ongoing project or over a defined period of time, after it has been completed. CRM (Customer Relationship Management) pop-up with information about the called number, speed dialing, conference, putting on hold, adaptive voice messaging system, predictive dialing system, automatic call distribution system. We also provide a configurable reporting system that allows both monitoring and easy analysis of each ongoing project or over a defined period of time, after it has been completed.