We are specialized in offering solutions, technology and BPO service, combining CX, UX and Design Thinking consulting. We support our clients in the digital transformation and in the creation of new service days, redefining the way consumers and companies relate and reducing costs./n /nWith over 16 thousand employees in 11 units spread throughout Brazil, we are among the 05 largest companies in the sector and we serve the 50 largest companies in the country, having as shareholders Luiz Mattar and Sharpen Capital./n /nOur digital platform offers solutions for the evolution of our customers' business, with intelligence for Backoffice, Digital Engagement, Customer Service, Shared Services Center, Billing, Infrastructure for care and Management and Monitoring of Social Media, and solutions for Chat, Chatbot, Virtual Agent, visual IVR, intelligent IVR, Facebook Messenger, Process Automation Robots (RPA), and Omichannel CRM suite."}