TechOps Center

Overview

TechOps Center is an innovative technical operations center that provides ready-to-use, flexible, scalable, cost-effective, remotely managed resources and special services for your technology-based operations. TechOps Center management team with more than 25 years of experience in the field, we have ability to offer customized and quick solutions for their technology operations’ needs. Mobile Application Tests / Crowd Testing End-to-end system tests during the development of your new or existing software. Function Test UX Test Performance (Device/Server/API) User Test Compatibility Test Regression Testing Crash Test (with Google Products) Crowd Testing with more than 3.000 real devices, secured accounts, our employee All tests are run on real devices, considering different OS versions and hardware requirements. Web Tests Function Test (Manual and/or Autonomous) UX Test Performance (Open Source) (Download/Stress) User Test Compatibility Test (Browser/OS/Mobile) Regression Test Data Labeling & Data Cleaning Identification of lost data Cleaning noisy and inconsistent data Correcting incorrect data Classification of data Labeling and classification of different data types for AI systems 1st Level Support Services 7/24 Omni channel customer support Conduct basic troubleshooting using questionnaires to find out the level of support needed Solve common problems such as username and passwords issues, menu navigaton, verification of hardware and software, installation issues, and setups etc. Dispatching for Level 2 Provide product information RPA (Robotic Process Automation) Supports To design, develop, and implement software robots to enhance business process efficiency and reduce margin of error. Include & Exclude RPA Platform Cyber Security Monitoring 24/7 monitoring of your cyber security screen, network, server, database, application, website and other systems activities, reporting of incoming alarms and transferring them to Tier 2 or relevant team. Include & Exclude Cyber Security Platform Fast resource transfer and flexible service model with optimum price-quality balance… We offer and look forward to working together… TechOps Center is a brand of Tempo BPO\xa0/ Tempo\xa0Communication Group GmbH/n