TenPoint Complete
This company is a recommended outsourcing provider.
Overview
TenPoint Complete is a contact center based in Plain City (Columbus) Ohio. Our goal is to help organizations succeed by offering omni-channel support services. We are also a government provider of customer and employee satisfaction measurement under a MAS contract with GSA./nOur Services Include (but are not limited to) :/n✔️Omni-Channel Contact Center/n✔️ FAQ / Knowledge Base Administration/n✔️ Market Research & Intelligence/n✔️ CSI / NPS Surveys/n✔️Lead Generation/n✔️List Fulfillment/n✔️Customer Journey Mapping (NPS Certified)/n✔️Cloud-based Portal and Community Development/n✔️Custom App Development/n✔️Customer Satisfaction Measurement/n✔️Employee Satisfaction Surveys/n✔️Inbound Order Processing/n✔️Help Desk / Support/n✔️Follow-up on Lost Customers/n