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Call Answering and Web Chat from The Phone Answering Specialists. If you don�t know us already, we�re Verbatim. A phone answering and web chat service, here to answer any calls made to your business just as they should be � in a friendly and professional manner. With over 23 years of experience, we�re here to improve your service levels and give the personal touch to your organisation, meaning no more missed sales enquiries and no more need to rely on a dreaded answer phone. The Personal Touch If you�re picturing a room filled with hundreds of telephone agents, think again. We�re a family-style firm offering a truly personalised service for all your customers. We can even identify and automatically recognise your VIP clients and treat them accordingly. Flexibility And there�s more good news � whether you�re a one-man band or a large corporation, we can be as flexible as you need. We'll support the way you want to work; as an overflow service, a full-time PA or receptionist service, or when you simply need to work through the day without any interruptions. 6-Week Money-Back Guarantee Still need convincing? We�ll happily give you a 6-week trial so we can prove ourselves to you. We�re a friendly bunch so why not give us a call to see how a telephone-answering service from Verbatim can help.