Germany is home to some of the finest Customer Support agencies in the world. Here are a few of the top-rated ones that you should consider.
Explore the global landscape of some other emerging services gaining international recognition.
Outsorcy was created to succeed where many other outsourcing firms fall short. We offer your company the necessary assistance and solutions, either by helping you find the right partner with our Matchmaking solution or by helping you with hiring the right team members with headhunting and dedicated team options.
Hire Dedicated specialists through Outsorcy in easy steps.
Maximize your business potential with outsourcing Customer Support in Germany! Harness the power of innovation, leverage top-notch infrastructure, and tap into a highly skilled workforce. Seize the countless opportunities available to elevate your operations and stay ahead of the competition.
We've identified these Customer Support companies in Germany based on their expertise in providing Customer Support services globally. Each of them offers a unique blend of skills, capabilities, and expertise that can help you achieve success in the global market.
Outsorcy is your all-in-one destination for a wide range of professional services. We connect you directly with top-tier experts in various fields, offering: Marketing & Design — SEO, Social Media, & Content Marketing — Graphic & Digital Design — Branding & Logo Design — Email & Mobile Marketing Technology & Development — Software, Web, & Mobile App Development — AI & Machine Learning — Blockchain & Cloud Consulting Business & Support Services — Sales & Customer Support — HR & Admin Support — Accounting & Business Consulting Creative & Media — Video Production & Animation — Media Buying & Planning — Why Outsorcy? — We simplify outsourcing by giving you direct access to a curated network of specialists, offering tailored, efficient solutions to drive your business forward. Focus on growth — we will handle the rest.
Outsorcy is your all-in-one destination for a wide range of professional services. We connect you directly with top-tier experts in various fields, offering: Marketing & Design — SEO, Social Media, & Content Marketing — Graphic & Digital Design — Branding & Logo Design — Email & Mobile Marketing Technology & Development — Software, Web, & Mobile App Development — AI & Machine Learning — Blockchain & Cloud Consulting Business & Support Services — Sales & Customer Support — HR & Admin Support — Accounting & Business Consulting Creative & Media — Video Production & Animation — Media Buying & Planning — Why Outsorcy? — We simplify outsourcing by giving you direct access to a curated network of specialists, offering tailored, efficient solutions to drive your business forward. Focus on growth — we will handle the rest.
LeadSniper is a professional lead generation company that specializes in finding the best potential customers for your business./nOur team of experts uses a range of tried and tested tactics, techniques and cutting-edge technology to locate, attract and capture leads that align with your target audience and business goals. We take the guesswork out of lead generation and provide you with a steady stream of high-quality leads to fill your sales funnel. With LeadSniper on your side, you can focus on what you do best – closing deals and growing your business. /nConnect with us today to learn more about how we can help you succeed!
Everise is a technology-enabled outsourcing firm with expertise in transforming healthcare and technology experiences globally. The Company’s unique approach combines customer and technical support services with AI, robotic process automation, analytics, and secure cloud-based technology. Some of the world’s most loved brands have products and services that are perfected, protected, supported and sold by Everise. /n Their innovative digital outsourcing services are high performing, scalable, secure, agile, and have fluent proficiency in 32 languages, which helps brands to create seamless customer experiences. We strategically operate in seven markets to enable our partners to economically reach their customers around the world on any channel. /n
Headquartered in Prague and established in 2003, ICON Communication Centres s.r.o. is a multilingual BPO and call centre specialising in inside sales and account management customer experiences for B2B brands./nICON's solutions harness a combination of cutting-edge technology and A-player human resource to deliver high-touch, high-value customer interactions in 30 languages at a native- level./nOutsourcing specialists design bespoke inside sales journeys that target, convert, onboard, develop and retain B2B customers. ICON's end-to-end monitoring accurately measures every touchpoint to ensure continuous improvement and return on investment./nICON's strategic account management focuses on developing relationships and building long-term, mutually beneficial partnerships with key customers for clients. An ICON team helps B2B brands adapt quickly to market forces and provide insights into what their customers desire and require for success./nClients benefit from a mature and experienced workforce, competitive price point, endorsed location, and accessible geographical position in Central Europe."}
Since 1994, getaline GmbH has been developing target group-specific customer dialogue concepts as a customer care service provider for its clients. Here the customer stands with his wishes, requirements as well as his contact behavior in the center of consideration. From the very beginning, our focus has been on high-quality and cost-efficient service offerings, so that today getaline has an excellent standing in the market and excellent references. With our 7 affiliated service centers and a total of 1,200 employees, we offer our employees varied perspectives for a successful future career. By contributing and building on your strengths, you contribute to our success. Our long-standing cooperation with well-known clients and our position in the market offer you a wide range of development opportunities in a fast-growing and dynamic industry. Find your new challenge in our job vacancies. \xa0/n
KCC creates customer and market oriented B2B cold calling campaigns in Germany. As a professional call center service provider, we have been offering our call center services to national and international companies for over 23 years.\xa0 From individual B2B cold calling to scheduling through our call center, we perform all steps of outbound telemarketing for you. With our modern call center services, we are able to sound out opportunities and risks for each target group. This enables us to develop the optimal cold calling strategy for each customer across all industries.\xa0 Our call center wins new customers for you and binds them to your company in the long term. In this way, we increase your sales and at the same time relieve your sales force. Curious about what our call center can achieve for you? Then contact us now./n
LeadCircle is located in Munich, Germany. Since 2012, we have been supporting companies to push their brands and helping them to position their products in the DACH markets. LeadCircle specializes in challenging telemarketing activities for technical products. Providing your sales department with substantial and valuable contacts is our main objective. Our skilled and well-trained professionals create new business opportunities for you. Because LeadCircle specializes in B2B in the DACH region, we focus on German-, English- and French speaking target companies. We are able to converse with decision makers eye- to-eye. LeadCircle sparks interest in your products and establishes ideal conditions for a presentation by your sales representatives./n
For more than 40 years, we have been providing our customers with know-how and full-service services to jointly create strategic added value. Our 7,000 sales and consulting call center employees at more than 25 contact center locations can cover a comprehensive range of services that not only includes technical and commercial customer service, but also covers acquisition tasks and the qualification of customer segments for upcoming campaigns. We support our customers in breaking new ground in customer dialogue and thereby securing the decisive advantage in the market. Whether existing customer service, sales and marketing offensives, inbound and outbound campaigns or project management - our strengths and experience are the edge of our customers. We also handle the areas of lead management , telemarketing and telesales for existing customer bases and contribute to efficient processes through business process outsourcing (BPO) ./n
Since January 2012, he supports his clients in personnel consulting, as a call center and in the development of project networks in the communications industry. Under this guiding principle, various telemarketing projects are managed in our own sales center and selected project partners. In addition, the company handles all interface functions, the entire project management for communication projects of all sizes and is the central point of contact for inbound, outbound, back office and lettershop topics. We use ttcall 4.0 with the Phoenix Dialer for ourselves and our project partners. In this way, we provide consistent data management and can run projects measurably and across companies. We assume responsibility for data protection and control voice recording in a central responsibility./n
On Service GmbH specializes in carrying out work processes in the insurance industry - across all business units. Due to our extensive experience and insurance-specific expertise in life, health, property and claims, we are able to develop and quickly implement highly efficient and scalable solutions specifically for your tasks. On Service is an economically independent, owner-managed company. As an economically independent, owner-managed company, we have more than 15 years of experience performing a variety of assignments and functions for insurers and brokers. The directors of On Service have worked for many years in responsible positions and projects in the insurance industry. On Service employees are highly skilled professionals in the insurance industry. Specialization, high level of expertise, many years of experience - On Service you can entrust even complex tasks You as a customer determine with their initial situation the scope and complexity of our tasks: From customer dialogue over the demanding processing or sales service to complete inventory support. We can act extremely flexibly for them, create valve solutions, guarantee rapid project implementation with little client management attention, and provide lasting human and organizational support.\xa0/n
The "CTM Company for Telephone Marketing" was founded in 1983 as one of the pioneers in the German call center market. More than 380 committed and qualified employees work at the four locations in Frankfurt am Main, Darmstadt, Friedberg (Hesse) and Wiesbaden. They are specially selected, intensively trained and receive regular training. Flat hierarchies make CTM fast and flexible and shape the special, cordial corporate culture. A team that you and your customers can count on. No matter if it concerns your former, active or future customers. We are sales experts - that\'s our passion. \xa0/n
