Outsorcy Services
Outsorcy is your all-in-one destination for a wide range of professional services.
We connect you directly with top-tier experts in various fields, offering:
Marketing & Design
— SEO, Social Media, & Content Marketing
— Graphic & Digital Design
— Branding & Logo Design
— Email & Mobile Marketing
Technology & Development
— Software, Web, & Mobile App Development
— AI & Machine Learning
— Blockchain & Cloud Consulting
Business & Support Services
— Sales & Customer Support
— HR & Admin Support
— Accounting & Business Consulting
Creative & Media
— Video Production & Animation
— Media Buying & Planning
— Why Outsorcy? —
We simplify outsourcing by giving you direct access to a curated network of specialists, offering tailored, efficient solutions to drive your business forward.
Focus on growth — we will handle the rest.
Covisian
Covisian is the leader provider of customer services with more than 25 years of expertise.
Indaco
Our goal is to contribute to the success of our customers, making available the expertise gained in thirty years of activity.
Our values ??are quality , competence , transparency and attention to the relationship .
We have voluntarily chosen to be a small structure, with 47 telemarketing stations, because the service we offer to our customers is based on quality and not quantity. This allows us to provide a real outsourced commercial secretarial service, tailored to the customer's needs .
Our staff is made up of project managers with decades of experience in the sector and of employee operational marketing consultants , competent and specialized in business to business communication, who work internally within the structure.
Our management system allows customers to constantly monitor their marketing campaigns, to always guarantee maximum transparency.
Concerto Contact Center
Concerto was born in 2005, the result of an equal joint venture between Alchimie, a communication company, and Top Consulting & Services, an IT company.
UNI EN ISO 9001:2008 certified, it is a medium-sized structure (130 workstations at the Rome office and 60 at the Milan office), strongly oriented towards quality, which makes one-to-one "contact" with the end customer its fulcrum, alternating the phone call with a text message, fax or e-mail, adapting to the type of caller and to the choice of the channel that does the same.
The company is characterized by a very strong specialization in the automotive and non-profit sectors.
Concerto offers a complete service thanks to qualified professionals with a medium-high culture (the operators are all high school graduates and often university graduates), engaged daily in the management of both front and back office activities:
60% of calls handled come from inbound services and 40% from outbound services.
On the one hand, the name summarizes the company philosophy, oriented towards proceeding in line with the interests of its customers; on the other, the role that the company plays within the group, i.e. ensuring that all the contact tools available to the client company agree in a harmonious whole.
MICROSITE Call Center
Microsite is the leading call center for outsourced outbound services such as telemarketing, teleselling, opinion polls, market research and debt collection. Born in 2001, thanks to the quality of its services, the Microsite call center has been able to conquer a central role within a highly competitive market, working for clients of the caliber of Enel, Wind and Barclays. Today the company takes the form of a modern sales network, with professional commercial operators who, thanks to their outstanding communication skills, are able to achieve important professional objectives. Transparency, professionalism and valorisation of resources are the fundamental values ??that have allowed the company to establish itself throughout the national territory.
3D2B Three Dimensions To Business
3D2B is a service provider whose primary business and expertise is in providing B2B customer acquisition solutions to high-technology companies worldwide. 3D2B executes all processes for its clients, delivering people, processes, and systems in order to implement and integrate all components of the customer acquisition process. 3D2B enables all CRM processes through its domain specific business strategies - used to ensure operational excellence.
Execution services, business know-how, workflow processes, professional services, data hosting and services, as well as CRM applications!
3D2B has a proven ability to deliver high quality, high value, pre-sales support services which contribute to the overall revenue growth of its clients. Our cumulative business intelligence and know-how gives 3D2B the ability to continuously improve its implementation and delivery methodologies, which in turn enable customers to reduce operational and execution costs. As a vertical service integrator, 3D2B enables its clients to maximize their marketing and sales initiatives. Our international team of industry experts will help you increase sales, find new markets, and build or expand your Channel.
As a partner, 3D2B essentially acts as a high value, outsourced, extension to your sales and marketing departments. Providing services in over 15 native languages, 3D2B provides effective and efficient market coverage. Turn your sales and marketing objectives into proven, profitable results!
Armundia Group
Armundia Group designs and provides highly innovative digital Fintech and Insurtech platforms. It also operates as an ICT partner providing consulting, BPO and outsourcing services for the Digital Transformation of the banking, financial and insurance industries.
Since 2007, Armundia Group has been working alongside its customers, developing agile and sustainable technological solutions. The company looks forward to the future with a pragmatic approach resulting from their experience, competence and foresight.
This Italian company with international outreach has 2 subsidiaries - Armundia and Armundia Factory - 5 offices in Italy and over 100 professionals. Armundia Group operates in 11 countries and has more than 75 references, always guaranteeing the highest quality of services and solutions.
Among its capabilities:
� Banking processes for the financial market (Asset and Wealth Management, Advisory)
� Bancassurance
� Insurance brokerage, company, claims management and appraisal processes
� Organizational and process consultancy, BPO and Outsourcing services.
The strategic features of Armundia Group's solutions are agility, scalability, velocity, technological innovation and customization:
- Agile platforms with an intuitive user experience and fully integrable with existing systems,
- Scalable software solutions to develop the best project of digital transformation,
- Solutions featuring rapid implementation for a short time-to-market and a strategic competitive advantage,
- Cutting-edge solutions, based on the latest generation technologies constantly up to date with the regulatory changes,
- Tailored ICT solutions based on the strategic assets of the client.
The Armundia Group Research and Development centre operates at the Milan and L'Aquila offices, in collaboration with the Digital Innovation Observatory of the Politecnico di Milano and with the Department of Engineering & Information Sciences and Mathematics of the Universit� degli Studi dell�Aquila.
EURO-TEL S.p.A.
Euro-tel was created to respond to market needs that require Capacity and Competence in the provision of Outsourcing Services. Euro-tel develops itself through out-bound and in-bound Telemarketing services, quality service management, 24-hour support for the complete management of interactive sites, creation of online blogs and static and dynamic sites. Euro-tel collaborates with leading companies in the sector with competence and ability.
In recent years, the Call Center sector has experienced great growth, which however has often resulted in little attention being paid to the quality of the services provided.
Euro-tel's objectives are results and staff satisfaction, using the best technology available on the market today.
In front of everything Euro-tel puts the quality of the service offered to satisfy customers in all their requests in order to obtain the best possible result.
We have a technology with automatic dialing functionality for making outbound calls ("Predictive Dialer") and an automatic call distribution system ("Automatic Call Distributor"?) that can be easily programmed for every need.
SMARTCALL Call Center
Smart-call, a leading call center in outbound outsourcing services, was founded in 2010 and in a short time managed to establish itself on the market for the professionalism of its telemarketing, teleselling, market research, opinion polls and debt collection services, counting important customers of the caliber of Fastweb. Smart-call today constitutes a real commercial network, made up of specialized professional figures who are constantly valued for the excellent results they are able to achieve, contributing to the growth of the company and its customers.
WIFOR Call Center
WIFOR was born at the end of April 2013 and in a very short time managed to establish itself in the Italian market of outbound teleselling and telemarketing services, positioning itself, in terms of productivity, among the first Italian contact centers and call centres. WIFOR is also and above all the strategic ability to plan multi-channel customer acquisition campaigns capable of intercepting contacts on various media (landline, mobile, web) and in the various communication contexts in which they move. Everything to turn them into customers.
Numero Blu Servizi S.p.A.
Since 1993, Numero Blu Group has been a partner to leading organisations in various strategic sectors, which have continued to choose it over the years for the complete, flexible and professional offering of customised services of Digital Transformation, BPO, Contact Centre and Market Research solutions and services.
The company decided not to outsource abroad believing in the mutual Client-Provider advantage. This is derived both from the quality of �made in Italy� and the proximity to clients, who it is easier and more efficient to meet and share all operational phases with.
The company provides 8 contact center services from its headquarters located in Rome, Legnano (MI), Milan and Lein� (TO) � operational sites seamless for technology adopted, volume of business managed and expertise acquired � for an overall total of over 1.500 workstations.
Numero Blu has implemented over 60% of workstations for a remote control of work.
