Outsorcy Services
Outsorcy is your all-in-one destination for a wide range of professional services.
We connect you directly with top-tier experts in various fields, offering:
Marketing & Design
— SEO, Social Media, & Content Marketing
— Graphic & Digital Design
— Branding & Logo Design
— Email & Mobile Marketing
Technology & Development
— Software, Web, & Mobile App Development
— AI & Machine Learning
— Blockchain & Cloud Consulting
Business & Support Services
— Sales & Customer Support
— HR & Admin Support
— Accounting & Business Consulting
Creative & Media
— Video Production & Animation
— Media Buying & Planning
— Why Outsorcy? —
We simplify outsourcing by giving you direct access to a curated network of specialists, offering tailored, efficient solutions to drive your business forward.
Focus on growth — we will handle the rest.
MSV Multicall
MSV Multicall is your call center, logistics support, customer support service, and back office all in one.
Call Center Poland
Call Center Poland is a 360 degree contact center. We provide complex outsourcing of customer service from B2B and B2C, 24 hours a day, 7 days a week, 365 days a year. We were the first in the Polish market � we've been here since 1996. Years of experience and hundreds of completed projects in different industries, allow us to offer professional service in the following areas: # customer service We join different communication channels: telephone, email correspondance, text messages, MMS, chat, video chat and web services. In this way we offer among other things, telephone information lines (inbound and outbound), technical service, information campaigns, loyalty programmes, debt collection. # selling and up-selling In every communication channel, in every industry, in every area, including sales and up-sales of products and services, order registration, generating leads, arranging meetings, extending contracts, presenting products, verifying and servicing databases. # research Irregardless of whether the research is financial, social or a question of quality, we will handle it from start to finish � from choosing the most effective methods, to preparing the survey, carrying it out and the final evaluation. # mulitlingual projects Since 2003 we have undertaken projects in over 20 languages in different industries. # back office We know how important post sales service is in keeping customers, so we take care about every stage of the process, including verifying and completing contracts, complaints services and answering customers'? questions. Since 2016, Call Center Poland belongs to a strong, stable call center company group � CCIG Group. Every day we look for innovation, recognize changes and bring about effective solutions, all the time keeping our values of respect, aiming for perfection and communication at the highest possible level.
CONTACT CENTER OUTSOURCING
To meet the needs and expectations of our customers, we offer services of the highest quality, based on modern information and communication technology. As a professional business partner, we support our clients in sales and telemarketing processes. Our advantage is professionally prepared consultants and openness to new challenges. What is important, we treat each client individually, we offer assistance in designing telemarketing campaigns, and we listen to the needs of our contractors.
The Contact Center Outsourcing company is made up of people with extensive experience gained in internal and external service centers. Our many years of experience helped eliminate the mistakes that we observed while working in companies with a similar profile. We are convinced that we will meet your expectations!
CCIG Group
CCIG Group has been offering outsourced contact center services since 2002 and professionally supporting its business partners in the B2C and B2B sectors.
Our knowledge, competence and experience are confirmed by 60 clients from 17 industries whom we support in all European languages.
We are market experts in customer service activities and effective sales.
That's because we base our business on 3 intertwining areas of the call center - creative people, flexible processes and state-of-the art technologies.
As a result, we handle more than 100,000 calls every day.
We use all channels to reach, acquire and retain customers:
| phone
| text message
| e-mail
| live chat
| traditional mail
| social media
| chatbots
| voicebots
At CCIG, we connect the worlds of our Contractors and their Customers in ways that exceed their expectations. Every day we go beyond the beaten path, we take inspiration from the fact that everyone is unique. We want to improve tomorrow today remembering that it is always worth to talk.
Contact Center Outsourcing
Proudly Canadian with a corporate headquarters in Vancouver, British Columbia and a state-of-the-art Operations Center in Manila, Philippines, Concert8 brings our customers a unique model that offers the highest quality service, international reach and a highly competitive cost structure./nWe diligently profile agents by personality, experience and skill to find the right people for your organization. Whether you're looking for expert customer service, technical support, back office support, sales, billing, collections, or nearly any other BPO service you can think of, with over 15 years of experience in business process outsourcing (BPO) for companies worldwide, we’re confident our contact centers can help your business."}
TechinLab
Process Automation with Salesforce We help companies automate their business processes using Salesforce. We are a global full-cycle Salesforce consulting and outsourcing partner, providing services across the entire Salesforce ecosystem. Our mission - Find the best solution for automating your business It's important to us that our clients operate successfully and efficiently, which is why we're particularly focused on developing the Salesforce. We don't stand still, always looking and going only forward. We are a resident of the High Technology Park - one of the largest IT clusters and high technology in Central and Eastern Europe. Thus, we have taken a course on the development of our own developments which help to automate business of our customers./n"}
PCM
The founder of PCM is\xa0Jan Za??cki\xa0.\xa0Since 1994, the Company has been providing outsourcing BPO services in direct communication.\xa0We support our clients in the processes of acquiring, servicing, maintaining and increasing the value of clients. We have innovative, proven knowledge and extensive experience.\xa0We conduct research on the quality of customer service and the customer satisfaction index.\xa0We know how to build trust between our clients and their clients.\xa0This is evidenced by the best results of our clients in terms of service quality. The research shows that companies with satisfied customers are developing twice as fast as the market. We advise on the processes of professional customer service in the multi channel system. We have large, integrated multi channel systems with video calls, CRM and online payment systems for Call and Contact Center.\xa0You can rent from us both the above-mentioned systems, as well as large databases of potential customers from the B2B and B2C market and databases for international markets./n
Exlibra
EXLIBRA is a company that was created to support and help entrepreneurs in their daily duties. We support entrepreneurs in running their business from the very beginning. We provide professional and comprehensive advice as well as the implementation of tasks. Looking at the needs of our clients, as well as in result of market research, we adapt our range of services so that, when conducting business, the entrepreneur has time to implement the company’s plans. Thanks to cooperation with EXLIBRA, you gain time as well as save costs. Our qualified specialists offer legal, accounting and advisory services, and we also obtain permits, licenses or organize various business processes for companies. Everything is possible due to the fact that we advise and service our clients comprehensively. The goal of our company is to support and help entrepreneurs. An overworked person performing monotonous activities is not effective. Thanks to cooperation with us, you receive advice and implementation of entrusted tasks. We guarantee efficiency and high quality. We value the satisfaction of our clients./n
Conectys
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients.
The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365.
All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients.
CALL CENTER DYNAMIC SALES
We create projects with passion, bearing in mind the needs of our clients. What makes us unique? We are young, ambitious and always set the bar high for ourselves. We love what we do.
Each company has its own strategy and operating philosophy. Ours is to help our clients make their dreams come true. We focus on innovative solutions and a creative approach. Currently, e.g. we support such communication channels as: chat, incoming and outgoing calls, hotlines and back office. See our Partners and see how much we can do.
