Russia is home to some of the finest Call Center agencies in the world. Here are a few of the top-rated ones that you should consider.
Explore the global landscape of some other emerging services gaining international recognition.
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We've identified these Call Center companies in Russia based on their expertise in providing Call Center services globally. Each of them offers a unique blend of skills, capabilities, and expertise that can help you achieve success in the global market.
At Tactica, we are a full-service digital marketing agency focused on enhancing your online presence and driving sustainable growth. We offer a wide range of services, including SEO, social media management, web design, content creation, and branding, all designed to meet your unique needs. What sets us apart is our commitment to delivering tailored strategies that drive measurable results. Whether you're a startup or a large corporation, we work closely with you to create customized plans that increase traffic, improve search rankings, and boost revenue. Our global team of over 50 experts ensures every strategy is data-driven and focused on delivering tangible outcomes.
We provide web and mobile product development services. We create projects for business, nongovernmental organizations, educational and government institutions in Ukraine, Europe, USA. The agency aims at effective cooperation with each client. Therefore, we build trusting and lasting partnerships that bring mutual benefit to both sides of the dialogue.
VOXYS IS THE MARKET LEADER IN CUSTOMER SERVICE TODAY The VOXYS Communications Center was established in 2020 as a result of a large-scale merger of four companies: BEEPER, Comfortel, TELECOMEXPRESS and Logicall - Russian contact centers with over 20 years of experience in the customer service industry.
Infotell call center guarantees results! Telephone sales are an art. To interest the subscriber, to keep his attention, to explain the benefits are valuable skills that allow you to increase profits. By combining the experience of the world's leading call centers and adapting them to the conditions of the Russian market, we effectively solve the problems of our clients.
Call Center24 was founded in April 2005. The efficient operation of our call center is ensured by specialized Call-o-Call software , database and customer relationship management program Terrasoft CRM, PBX AVAYA Definity, telecommunications equipment Cisco systems. The call center employs professional telemarketers with higher education and extensive experience in working with projects (including in Russia). Among the regular customers of the call-center: authorities, major banks, insurance companies, retail chains and developing companies, marketing and advertising agencies. The call center actively participates in election campaigns and various social programs.
"Contact Service" has been operating in the market of outsourcing call centers since 2007! During this time we: More than 1000 clients from various business areas have become partners: telecom operators, Internet providers, online stores, the largest retail chains selling food and fashion industry, finance and audit, construction, manufacturing, trade, cargo and passenger transportation, etc. Entered the TOP 10 leading call centers in Russia according to RBC Research "Russian market of outsourcing call centers" Successfully implemented over 2500 projects in the field of inbound and outbound telemarketing Opened and developed representative offices in St. Petersburg, Moscow, Pskov, Astrakhan, Saratov. And most importantly: we have formed a close-knit team of professionals who ensure effective communication between you, our Partners, and your Clients. Why are we? Tools Call center "Contact Service" is a modern equipment and advanced software. The omnichannel platform integrates most communication channels: phone, e - mail , sms, web chat, instant messengers and social networks Contact Service has 16 years of experience in implementing projects of any complexity, well-established sales methods, dozens of variant scenarios, overcoming objections, reaching decision makers, a system of training and testing personnel before launching each project. We do everything for maximum conversion and growth of your profit! Base of contacts Many years of experience of the company "Contact Service" has formed a huge customer base, legitimate and regularly updated, segmented by dozens of different criteria Quality assurance " Contact Service" has a certificate of conformity ISO 18295-1:2017 (Customer contact centres), a certificate of information security management ISO / IEC 27001:2013, a certificate of quality management system ISO 9001-2015 A five-stage quality control system allows us to provide services at the highest level. An individual manager is assigned to the project, the work of each operator is checked, the script is promptly corrected, and detailed reports on all calls are provided. Reputation We cooperate with leading market players, among our Clients are Beeline, Megafon, MTS, Rostelecom, Atlas Copco, UBER, REDMOND, X-5RETAIL GROUP, Virgin, RIVE GAUCHE, Alfa Bank, Raiffeisen Bank and many others. At the service level Call center "Contact Service" works 24/7/365 days a year. We provide a level of service according to international standards. Individual approach We approach each Partner individually, taking into account the specifics of the business, study the features of the product or service and, as a result, offer the best solutions for business development. Prices Call center "Contact Service" implements a flexible pricing policy: various tariffication options, a system of discounts and promotions . The mission of the Call Center "Contact Service" is the creation of an effective modern communication system that contributes to the development of business and the prosperity of our Partners and the Russian economy as a whole.
Contact Center LLC was founded in 2010. The main activity is the provision of contact center services for processing incoming calls, outgoing calls and mailings of customers. Qualified operators, managers, project managers work in the staff. Trainings are regularly conducted to improve the skills of employees, taking into account the latest trends in the provision of contact center services. The main clients of Contact Center LLC are small and medium-sized businesses: individual entrepreneurs, cafes and restaurants, including food delivery, online stores, organizations launching landing pages to increase sales, taxi services. We work with courier services, logistics companies, medical institutions (dentistry, private clinics, laboratories), car dealerships, car services and other customers.
Creative Call Project is a leading provider of outsourcing solutions based in Saint-Petersburg, Russia. With specialised knowledge and experience within the call center sector in russian language, our fully integrated outsourcing call centre services and highly skilled in cooperation with international customers will strive to create the perfect tailored solution to match your needs and requirements.
