MSV Multicall
MSV Multicall is your call center, logistics support, customer support service, and back office all in one.
MSV Multicall [BPO Company]
19
YEARS
EXPERIENCE
2004 � Start as a reliable partner for online trading, for stationary retail chains, both for European and international market leaders and for medium-sized businesses. As an owner-managed service provider, we can react promptly to all customer requests and, thanks to our locations in Eastern Europe, provide enough good employees at affordable prices, while elsewhere the lack of staff limits capacities.
Concentrix
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world�s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
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Crystal Call, a.s.
Crystal Call is a multinational corporation that actively collaborates and outsources the complete contact center solutions (call centers). Thanks to the most up-to-date technology and a staff of trained professionals, we belong to Europe's elite in telemarketing and customer care services. Every year we successfully handle more than 450 projects and campaigns for clients from the whole of Europe.
We are a service provider of MULTILANGUAGE call center services in 24/7 operation. The main languages are Slovak, Czech, Hungarian, Romanian, English, German, French, Polish, Slovenian, Russian, etc.
We provide you fully most up-to-date contact center services 24/7:
� New customers acquisition, cold calls
� Telesales, cross-sell, and up-sell activities
� Debt recovery, credit collection
� Telephone market research and surveys
� Customer retention programs
� Appointment setting
� Mystery shopping
� Customer care and Order lines
� E-commerce support by call center means, invoicing and logistics included
� Audiotext services, Premium numbers, 0-800
� Call center technology lease and implementation
� B2B database rental, update, and creation
� CRM implementation
� Direct mailing, E-mailing, Fax-mailing, SMS marketing
� Back office activities
� Documents digitalization and archiving
� DM and Customer Care analyses and consulting
� Training process - communication skills, sale abilities
� Consulting
� IVR
karatnet
Company has been on the market since 2008.Our applications and services are primarily used in pharmaceutical industry and healthcare in Slovakia and the Czech Republic. We have years of experience working with data, application development, software, and marketing services.
Our ambition is to provide services to clients looking for new and innovative solutions to make work more efficient and increase revenue. New opportunities in the market are a challenge for us. Thanks to our knowledge, experience and proactive approach, we strive for the constant development and innovation of our services and applications,
which you use in everyday life. Our clients and their satisfaction with our services and products are important to us.
MDI.SK, s.r.o.
We are helping companies to sell their products and services. We support your sales team, automate your processes, help you launch new communication channels. We sell via phone, personally, will run your eshop, or support your sales team.
Our specialty is loyalty programmes implementation and operation. Efficient loyalty programmes are combining the best of personalised communication, CRM capabilities and motivation techniques available. We help you set up and run the ideal loyalty solution for your company.
We are proud to represent MERIT Loyalty Suite family of loyalty products in the CEE region.