Nimble acuity
At Nimble Acuity, we understand the intricate challenges of the healthcare industry. As a leading medical billing and outsourcing company based in Wyoming, we are committed to simplifying the complex world of revenue cycle management for healthcare providers./n
Workaholics
Workaholics BPO LLC specializes in Inbound Customer Support and Lead Generation services. We're currently running several outbound sales projects, for high profile clients in the UK & USA, ranging from solar appointments to final expense insurance and telecom sales. As well as the outbound projects, we are also managing the inbound customer service, live chats, emails and phone customer support, for companies in the UK & USA, providing Taxi Operators & Customer Service Agents. We have been up and running, for more than 2 years now and we have seen incredible success, in this industry.
![WOW24-7](/_next/image/?url=https%3A%2F%2Feehwmflhrywyozuwcqkw.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fimages%2Fcomapny-image&w=384&q=75)
WOW24-7
WOW24-7 helps Customer & Technical Support Executives finally forget about CSRs and Team Leads hiring, onboarding, training & inconsistent CSAT. We have been providing 24/7 or Office hours omnichannel customer service and technical support since 2016./n 100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings./n Expertise in E-commerce & Travel, SaaS & IoT in North America and Europe./n We handle 100% of customer requests during seasonal spikes and new market expansion. You can easily reduce your support team during the off-season and when demand for your products decreases /n WOW24-7's employee attrition rate is always at least twice lower than the industry average due to the great company culture built and nurtured, as well as due to well-optimized business process and good leadership./n WOW24-7 keeps track of, reports, and continuously improves the more than 20 KPIs, incl.:/n1st Response Time/nFirst Call Resolution/nMissed Interactions/nResolution Rate/nResolution Time/nAbandoned Rate/nInteractions to Resolutions/n We operate in American & European zones and build the workflows according to the clients' business processes, software, and data security standards. We keep all data safe & secure by following strict guidelines of GDPR, SOC2, ISO/IEC 27001, ISO9001, HIPAA, and PCI DSS (coming soon)./n Our Services:/nLevel 1 and 2 support in 10+ languages:/n 1. Customer Support/n 2. Technical Support/n 3. Operation Support/n There are 2 models of cooperation:/n1. Shared teams - the best way to get started quickly/nFor organisations with low to medium volumes of customer requests and as a first response and triage service for Level 1 technical and customer support/n 2. Dedicated teams - the best way to meet all your needs/nFor companies with an average and large number of customer requests and as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed/n
Servixer, LLC
Servixer is a US based, As one of the fastest growing internet companies, we aim to treat every client with the same level of attention and respect. Whether it be a small business or a large organization every client is valuable and is a reflection of how our organization operates.
Language I/O
Language I/O provides software that uses a unique combination of human and machine translation to automate the translation of customer support content such as FAQs, emails and chat within CRMs such as Oracle, Salesforce and Zendesk. Language I/O's products make monolingual customer support teams multilingual so every customer support team can talk to their customers in any language, over any channel. Language I/O's omnichannel support solution reduces customer support costs while easing frustrations for agents and customers, paving the way for a seamless and high-quality customer experience./n
Propcdefender
propcdefender is a young and exciting provider of Help Desk and support services covering a wide spectrum of industries including, but not limited to, IT, ITES, BPO, KPO, Higher Education, Medical Institutes, Software and Hardware vendors and OEMs and we take pride in offering a custom solution to all our clients exactly as per their requirements.