Tactica
In less than two years, we have grown from a 2 to a 20+ team. Our goal is to become one of Europe's largest digital marketing agencies within five years.
![Call Structure Zvanu Centrs](/_next/image/?url=https%3A%2F%2Feehwmflhrywyozuwcqkw.supabase.co%2Fstorage%2Fv1%2Fobject%2Fpublic%2Fimages%2Fcomapny-image&w=384&q=75)
Call Structure Zvanu Centrs
The Call Structure call center combines best practices, specific knowledge, and extensive, long-term experience gained through cooperation with local and international leaders in various industries. The ability to understand the challenges, importance, and performance potential of each role involved in a project helps us deliver the highest quality call center outsourcing services to our clients.
Cooperation partners entrust us with the following tasks:
- Telesales
-Telemarketing
-Incoming call handling
-Call center consultations
Since the Call Structure call center started its operation, we have cooperated with Latvian and international companies from the following industries:
-Telecommunications
-Pharmacy and medicine
-Energy
-Finance
- E-commerce
Customers choose our call center services because:
-We show an average of 15% higher sales figures (number of transactions against the database called) and 10% higher customer service figures (CSAT, FCR, SL) compared to other call center outsourcing providers
- We optimize the profitability of the customer base by professionally selling new goods or services (UPSALE / CROSS-SALE) without "burning" contacts
- Our communication standards effectively learn, present and create real interest in your products/services to potential customers
- We provide high-quality and positive customer call time-oriented inbound call service
BPO Services
BPO has been providing call handling, data processing and sales services since 2012 and is currently one of the leading companies in the industry in the Baltics.
Our team includes more than 100 highly qualified specialists who work in two branches - in Riga and Liep?ja. We can be proud of a wide range of clients: our clients are leading companies in the Baltic States in a wide variety of industries. We handle more than 100,000 voice calls and 10,000 e-mails every month, ensuring excellent service quality.
Sonido
One Reach Solutions.
The sentence above sums up everything Sonido is all about. We believe in having a good time doing what we love, and we really do love what we do.
We have made our name by going that significant extra mile to deliver the best customer experiences and beyond, even in invisible detail.
There are so many ways in which we can make customers'? days � anything from outsourcing marketing, offers, surveys, to data input, direct phone, e-mail, live chat, SMS support and interaction with your customers. Regardless of your needs - outbound or inbound - we are just a reach away.
We are a young and multifunctional group, and to widen our work spectrum, we embrace working in all these niches, aspiring to be the best with our personal approach to every customer!
We are young and believe in excellent customer service by providing the most personal customer experiences.
Ritone
RITONE specializes in customer service, offering a full range of services for your company's incoming and outgoing calls.
TelTel
Tecco is a Latvian enterprise specialized in development of high-loaded online services and corporate web solutions./nWe help small and medium-sized businesses to develop in the information space, being a reliable partner both at the development stage and during the support and enhancement stages.
Runway
CUBE is a digital and interactive marketing agency based in Riga, Latvia. We love creating solutions that transform brands and help businesses to reach their goals in the digital age. /n