Tactica
In less than two years, we have grown from a 2 to a 20+ team. Our goal is to become one of Europe's largest digital marketing agencies within five years.
WEngage
WEngage creates the best and authentic customer experiences driven by skilled employees, cutting-edge technology and certified working procedures.
We offer a wide range of customised customer contact solutions (from customer selection and acquisition, to customer care, engagement and retention) for various sectors and in different (international) markets.
In this way, we strive every day for better connections with our employees, with your end customers, with our partners and in fact with all our stakeholders.
Since 2023, Call-IT, IPG and In2com have joined forces in WEngage to make the most of the synergies and this under the motto "together for better connections".
Concentrix
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world�s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
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ContactCare
We like to help people.
Of course, we do this for the people who call us. But we also like to grow with each of our 300 customers and strive to get the best out of our employees. We try to teach them something and motivate them to develop themselves.
We go for a win-win-win!
We want people to be happy, nature to be happy and our society to improve. Building a better world together. Not a good cause, but the perfect balance between profit and adding real value. This is how we help people a little further every day.
What makes us different
What makes us different from other customer contact service providers is that we can offer a high-quality solution for every customer, regardless of the challenge, in which the human aspect of the service is central. To meet this demand for help, ContactCare consists of 4 business units, each with expertise in customer contact.
Hear and see!
A request for help is almost always the first real personal interaction that a client or customer will have to deal with. Research has often already been done before the telephone, chat, or email is used. The customer has a pressing request for help or needs more information. They often can't figure it out on their own. We help customers make the most of this moment. An essential moment that can make a difference to the customer's loyalty and brand experience. The beginning of this personal bond, therefore, starts with the people who enter into this conversation, the customer contact employee. At ContactCare, we, therefore, focus on our customer experts. These are trained on all possible conversation techniques and give your customers the feeling that they are heard and seen.
With us, our employee, our customer, and the customer of our customer is never just a number, but a unique person who deserves to be treated with attention and openness.
How can we help you further?
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Livecom
Livecom B.V. is an international company with its headquarters in the Netherlands. Livecom has a strong and well know investor named Channel Holding B.V., a Dutch investment group. The specialties of Livecom are in connectivity and communications solution for the Telecom and Enterprise market. Livecom operates globally and has many customers all around the world. Livecom is not just one of the normal solution companies, we see ourselves as a partner for our customers.
Livecom is a global leading provider of omnichannel Contact Center, Voicemail, Interactive Voice Response and Missed Call Alert solutions. Our commitment to product, and services quality, combined with in-depth business and technological know-how, is key to our ongoing success and growth. Livecom develops solutions with a strong focus on the integration of voice, web and mobile to enable our customers for optimal customer contact.
The Livecom multichannel communication service delivery platform helps companies to communicate effectively and in a consistent way towards their customers.
PEXLY
Pexly offers comprehensive customer support services that help you improve your relationships with your customers and increase your retention rates. We help you ensure coverage of virtually any time zone and provide support in many languages besides English to help show your customers how much you care about them. Our customer support services provide you with a win-win: top-quality customer support services at a fraction of the cost.
Cygnific
We are Cygnific: an innovative, high-performing Sales & Service Centre helping customers to have the perfect brand experience.
We always aim to give your customers a high-value brand experience. As a Customer Contact center with plenty of experience, we know what customer engagement really means. Down on the ground and up in the skies, we strive for fewer costs, loyal customers and true ambassadors. Get to know us!