Portugal is home to some of the finest Call Center agencies in the world. Here are a few of the top-rated ones that you should consider.
Explore the global landscape of some other emerging services gaining international recognition.
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We've identified these Call Center companies in Portugal based on their expertise in providing Call Center services globally. Each of them offers a unique blend of skills, capabilities, and expertise that can help you achieve success in the global market.
In less than two years, we have grown from a 2 to a 20+ team. Our goal is to become one of Europe's largest digital marketing agencies within five years.
Concentrix, Corporation (Nasdaq: CNXC) is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world�s best brands including over 100 Fortune Global 500 clients and over 125 new economy clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through Strategy +Talent + Technology. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; energy and public-sector.
Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients.
CallCenter24/h specializes in direct sales and customer support. Responding quickly and effectively to each customer, with the aim of fulfilling the objective intended by our customers.
We love what we do � and have done so for over 25 years! Passion, know-how, experience and the constant desire to optimize existing processes make timeframe your high-performance partner! We attach great importance to openness and transparency. Our actions are values-based. We maintain a respectful relationship with both our customers and our employees. No matter where and with whom we work, we value the diversity of our customers and employees!
YOURVOICE Contact Solutions is a leading contact center services provider and the first to exclusively offer its services relying entirely on VoIP solutions on a VoIP infrastructure to the Portuguese market. Operating since January 2007, the company employs over 300 agents in two Portuguese sites and forecasts strong and rapid growth. YOURVOICE offers costumer support for inbound calls, such as sales, post-sales, tech support and information services; telemarketing support for campaigns aimed at new customer acquisition, products promotion and contracts recovery and renewals; and a host of other services such as appointment bookings, database management, voice messaging and queries and mailing management among others.
