Our hires are trusted by companies worldwide
Email, chat, voice, social: full-time CX agents fluent in English, empathy-first, and aligned to U.S. hours. Lower CSAT-killing wait times and ticket backlogs at up to 65% less cost per agent than U.S. rates.
Our hires are trusted by companies worldwide
We do the heavy lifting, so you get agents who are trained on your product, aligned to your tone, and ready to clear queues. Three steps, no recruiter back-and-forth.
Channels, tools, SLAs, voice & tone. We tailor based on your help-desk setup and what your customers actually need.
We screen for English fluency, calm temperament, and prior CX experience. Only the top few percent make the cut.
You choose your agent(s). We onboard, manage office setup, and support long-term success.
Our support agents come fluent in modern ticketing, chat, and voice platforms, so they integrate fast, hit the ground running, and don't burn your enablement budget on tooling.
Save up to 65% on cost per agent without dropping CSAT. Hit SLAs while preserving margins, with no offshore-quality tradeoff.
Your customers reach a real human during U.S. business hours, cutting first-response times and reducing churn-driving frustration.
Customers feel like they're talking to someone local: calm, clear, and patient, with neutral accents and on-brand tone.
Our agents are familiar with the ticketing, chat, and voice tools your team already runs on. Day-one productive.
We've built high-performing CX teams. Here's what makes them successful, and what to demand from any partner.
Fast first responses and quick placement. Days to onboard, minutes to reply.
Calm tone, patient listening, on-brand resolution, not scripted bot replies.
Office-based agents with clear processes, QA, and team oversight.
Start with one agent or spin up a 24/7 follow-the-sun team in weeks.
CSAT, FRT, and SLA reporting shared every week, with no black-box ops.
Skip the overhead. Skip the delays. Build a high-performing team without the usual headaches. Outsorcy connects you with top-tier professionals, not just resumes on a job board.
Talk to a talent expert ↗Wondr Health
"They've allowed us to scale our top-of-funnel efforts efficiently, giving us an advantage in-market."